Privacy Policy
At Telonai, we respect your privacy and are committed to protecting your personal information.
1. Introduction
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our payroll services. If you do not agree with the terms of this policy, please do not use our services.
2. Information We Collect
Personal Information
- Contact information (name, email, phone number, address)
- Employment information (job title, department, hire date)
- Compensation details (salary, wages, benefits)
- Tax information (SSN, tax withholdings, forms)
- Banking information (for direct deposit)
- Time and attendance data
Technical Information
- IP address and browser information
- Device identifiers and operating system
- Usage patterns and preferences
- Log files and analytics data
3. How We Use Your Information
- Process payroll and manage compensation
- Calculate and file taxes
- Administer employee benefits
- Maintain accurate employment records
- Provide customer support and technical assistance
- Improve our services and develop new features
- Comply with legal and regulatory requirements
- Detect and prevent fraud or unauthorized access
4. How We Share Your Information
- With your employer as necessary to provide services
- With trusted providers for banking, tax filing, and essential services
- For legal compliance, court orders, or regulatory requirements
- For other purposes with your explicit consent
5. Data Security
- Encryption for data in transit
- Encryption for data at rest where appropriate
- Access controls and authentication safeguards
- Security monitoring and periodic reviews
- Security training and operational procedures
While we strive to protect your information, no method of internet transmission is 100% secure.
6. Data Retention
- Payroll records: 7 years
- Tax documents: 7 years
- Employment records: 3 years after termination
- Account information: Until account closure plus 1 year
7. Your Privacy Rights
- Access your personal information
- Request correction of inaccurate information
- Request deletion (subject to legal requirements)
- Request portability of your data
- Opt out of certain uses
To exercise rights, contact privacy@telonai.com.
8. Cookies and Tracking Technologies
- Essential cookies for functionality
- Performance cookies to improve services
- Analytics cookies for usage insights
9. Third-Party Links
Our services may contain links to third-party websites. We are not responsible for their privacy practices.
10. Children's Privacy
Our services are not intended for individuals under 16 years of age.
11. International Data Transfers
Your information may be transferred and processed in countries other than your own, with safeguards in place.
12. Changes to This Privacy Policy
We may update this policy and will post updates on our website. Continued use of our services means you accept the updated policy.
13. Contact Us
Email: support@telonai.com
Phone: 1-919-307-8569
Address: Telonai Inc., Privacy Officer, 150 Fayetteville St, Suite 300, Raleigh, NC 27601