Privacy Policy

At Telonai, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our payroll services.

We encourage you to read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our services.

Personal Information

We may collect the following types of personal information:

• Contact information (name, email, phone number, address)
• Employment information (job title, department, hire date)
• Compensation details (salary, wages, benefits)
• Tax information (SSN, tax withholdings, forms)
• Banking information (for direct deposit)
• Time and attendance data

Technical Information

• IP address and browser information
• Device identifiers and operating system
• Usage patterns and preferences
• Log files and analytics data

We use the information we collect to:

• Process payroll and manage compensation
• Calculate and file taxes
• Administer employee benefits
• Maintain accurate employment records
• Provide customer support and technical assistance
• Improve our services and develop new features
• Comply with legal and regulatory requirements
• Detect and prevent fraud or unauthorized access

We may share your information in the following circumstances:

With Your Employer

We share payroll and employment data with your employer as necessary to provide our services.

With Service Providers

We work with trusted third-party providers for banking, tax filing, and other essential services.

For Legal Compliance

We may disclose information to comply with legal obligations, court orders, or regulatory requirements.

With Your Consent

We may share information for other purposes with your explicit consent.

We implement industry-standard security measures to protect your information, including:

• 256-bit SSL encryption for data transmission
• Advanced encryption for data storage
• Multi-factor authentication
• Regular security audits and penetration testing
• Employee background checks and security training
• SOC 2 Type II compliance

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods include:

• Payroll records: 7 years (as required by law)
• Tax documents: 7 years
• Employment records: 3 years after termination
• Account information: Until account closure + 1 year

When we no longer need your information, we securely delete or anonymize it.

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal requirements)
• Portability: Request your data in a portable format
• Opt-out: Decline certain uses of your information

To exercise these rights, please contact us at privacy@telonai.com. We will respond within 30 days.

We use cookies and similar technologies to enhance your experience, including:

• Essential cookies for basic functionality
• Performance cookies to improve our services
• Analytics cookies to understand usage patterns

You can control cookie preferences through your browser settings. Disabling certain cookies may affect functionality.

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware of such information, we will take steps to delete it.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during international transfers.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our privacy practices, please contact us: