Please read these terms and conditions carefully before using our payroll services.
By accessing and using Telonai payroll services, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service apply to all visitors, users, and others who access or use the service.
If you do not agree with these terms, please do not use our services. We reserve the right to modify these terms at any time, and such modifications shall be effective immediately upon posting.
Telonai provides comprehensive payroll management services including but not limited to:
We strive to maintain the highest standards of accuracy and compliance with all applicable laws and regulations.
As a user of our services, you agree to:
We take your privacy seriously and are committed to protecting your personal and business information. Our data handling practices are outlined in our Privacy Policy.
By using our services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.
View Privacy Policy →Payment for our services is due according to the billing cycle agreed upon in your service agreement. Late payments may result in service suspension and additional fees.
All fees are non-refundable unless specifically stated otherwise in your service agreement or required by applicable law.
We strive to maintain 99.9% uptime for our services. However, we do not guarantee uninterrupted service and may perform maintenance that temporarily affects availability.
Scheduled maintenance will be communicated in advance whenever possible. We are not liable for any losses resulting from service interruptions.
To the maximum extent permitted by law, Telonai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
Our total liability to you for any claim arising out of or relating to these terms or our services shall not exceed the amount you paid us in the twelve months preceding the claim.
Either party may terminate this agreement with 30 days written notice. We reserve the right to suspend or terminate your access immediately if you violate these terms.
Upon termination, you will have 90 days to download your data. After this period, we may delete your data in accordance with our data retention policies.
These terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
Any disputes arising under these terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
If you have any questions about these Terms & Conditions, please contact us:
Email: legal@telonai.com
Phone: 1-800-TELONAI
Address: Telonai Inc., Legal Department